Hotline
(250) 874 0076
FAQs
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Client Questions
Clear Answers
We want you to feel completely comfortable before your first clean. Here are quick answers to the questions we hear most.
Still Have a Questions?
Our team is happy to help. Reach out and get a real answer from a real person.
We offer home cleaning, maid services, janitorial services, residential and commercial move in and move out cleaning, deep cleaning, post construction cleaning, carpet cleaning, restaurant cleaning, office cleaning, trailer cleaning and Airbnb cleaning.
Pricing depends on the size of the space, its condition, the service type and how often you book. We give a clear quote before any work starts, so there are never surprises on the bill.
Yes. We use family friendly and low odour products wherever possible. If anyone in your home has allergies or sensitivities, just let us know and we will adjust.
Not at all. Many clients give us a key, lockbox code or door code. We keep access details secure and lock up when we leave.
Call or text (250) 874 0076, email CharmyCleaning@gmail.com or fill out the form on our Contact page. We will confirm your quote and time slot, usually the same day.
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Most
Popular Questions
More helpful details about how we work across Fort St. John and the Peace Region.
We serve Fort St. John, Charlie Lake, Taylor and Dawson Creek. If you are just outside these areas, call us and we will do our best to help.
Yes. Our team arrives with professional grade supplies, vacuums, microfibre cloths and everything needed for the job. If you prefer certain products, we are happy to use yours.
Every cleaner goes through background screening and hands on training before working on their own. We also do regular quality checks.
Let us know within 24 hours and we will come back to fix the areas you are not satisfied with, at no extra cost.
Often, yes. Availability changes week to week, so call us directly for short notice requests and we will fit you in if we can.
Regular cleaning keeps a space fresh on an ongoing basis. Deep cleaning goes further into built up grime, baseboards, inside appliances, behind furniture and other spots that get missed over time.
Yes. Our post construction cleaning removes fine dust, debris, paint spots and sticker residue so your space is ready to use.
Yes. We clean site office trailers, crew trailers, camp units and RVs, including washrooms, kitchens and high traffic floors.
Absolutely. We offer early morning, evening and weekend cleaning so we never get in the way of your staff or customers.
Just give us at least [24] hours notice by phone or email and we will move your booking with no hassle.
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